In distance contracts the consumer has a maximum period of 14 days from the date the property is received to terminate the contract without penalty and without giving any reason, by sending email to firstname.lastname@example.org or registered letter with acknowledgment of receipt to express this desire . Articles must be returned in perfect condition, with the original packaging closed and sealed . The cost of your return will be the customer's responsibility . After checking the good condition of the property , the amount will be refunded to the consumer within 30 days excluding the value of shipping . Any returns sent to recovery , can not be accepted . Indicate to customers their right of withdrawal. * Our Return Policy is in accordance with the new European Standard of Consumer Rights.